When an error message pops up during the Sign In process, please check for followings. 1. Entrance of incorrect password Check if your "Caps Lock" is on, and make sure that you did not enter a space between the characters in your password. 2. Internal Server Error If the "Internal Server Error" message pops up, you might experience a temporary network problem or a server reboot problem. Close down all the browsers and reboot your computer. This error can be also occurred when you use other internet browsers besides IE or Netscape. 3. Cookie Error If you are experiencing a cookie error, please try the following. 1) Internet Explorer 6.0 : Click [Tool/Internet Options] → Click [Delete Cookies] and [Delete Files] → Click [Security] and set as [Default] → Click [Privacy], set as [Medium]. 2) Internet Explorer 5.x : Click [Tool/Internet Options] → Click [Security] → Click [Internet Zone] → Set [Security] as [High] or [Custom Level], Scroll to [Cookies] and click [Enable] for the two cookie options. 3) Internet Explorer 4.x : Click [View] and check [Internet option] → Click [Advanced] → Scroll to [Security] → Click [Always Accept Cookies] under [Cookies]. 4) Netscape 4.x : Click [Edit] then [Preferences] → Click [Advanced] → Check [Accept All Cookies]. If the problem persists, find the directory into which the system has been installed (ex. Sub-directories ‘Cookies’ and "Temporary Internet Files" of C:Windows). Erase all the files with the name ‘Cookies’ then reboot the computer. 4. Your Account Cannot be Used at This Time. Your account may have been suspended or deactivated. Please contact us at contact us for further details. 5. There is a delay in opening the page. You could be experiencing a temporary network problem or server reboot problem. Try again and if the same problem occurs, e-mail us at contact us by attaching the URL you were trying to open. We will look into the problem as soon as possible.

Please take the following measures to ensure the security of your account with GobizKOREA. 1. Use a password you can easily remember but which others cannot guess easily. The password is at least 9~15 characters, and both letters and numbers and symbol in combination need to be used. (ex : *gobizkorea1234) 2. Sign in and change the password any time you think your security has been compromised. Please refer to "How can I change my password" for further details.

1. If this is your first visit to GobizKOREA, click on [Sign up] 2. Business Number or DUNS Number check 3. Enter your ID (e-mail address) and click [Continue] and a verification e-mail will be sent to the address you have provided. 4. You need to click on the [Confirm email address] button in the e-mail to have your ID approved for joining the membership and to sign in. 5. Read the TOA and Click [Agree], then fill out the required fields. (The required fields are marked with *.)

1.Supplier 1) General Manager: The first member of your company and you will be approved immediately upon joining. 2) Employee: You can log in when you sign up, but you need the approval of the general manager to access the administrator page for your company. Once your membership is complete, you will receive an approval request email to your company's general manager. 2. Buyer 1) General Manager: The first member of your company and you will be approved immediately upon joining. 2) Employee: You can log in when you sign up, but you need the approval of the general manager to access the administrator page for your company. Once your membership is complete, you will receive an approval request email to your company's general manager.

Membership and services on GobizKOREA are free. GobizKOREA is run by two non-profit government agencies of Korea, the SMBA and the SBC.

You can enjoy the BMS and the VAP for free. Also, you can access to product information and company data registered at GobizKorea in addition to any inquiry you have.

If you are having difficulties during the Sign Up process, please e-mail us with detailed information at contact us. Please make sure to include detailed information about the errors you experienced with an image file of the window, if possible, as they are essential for us when looking into and resolving the problem. Once we have fixed the error, we will contact you as soon as possible.

If you cannot remember your ID and/or password, please do the following. 1. Click [Find ID/ Password] next to the [Sign In] box. 2. Enter the e-mail address you entered during the Sign Up process. 3. Click [Send]. Your ID and Password information will be automatically e-mailed to you. If you cannot remember your e-mail address, please contact us with your name, company name and/or the CEO’s name via e-mail at contact us. The webmaster will verify your information and e-mail your ID and default password to you. Please change your default password immediately after signing in. Please specify your company name as follows in the subject area. - Subject: ID and Password Inquiry (GobizKOREA, Inc.)

If you cannot remember your password, please do the following. 1. Click [Forgot your Password?] next to the [Sign In] box. 2. Enter the your name and e-mail address or Member Id you entered during the Sign Up process. 3. Click [Continue]. Your Temporary code information will be automatically secondary e-mail address e-mailed to you. If you cannot remember your e-mail address, please contact us with your name, company name and/or the CEO’s name via e-mail at contact us. The webmaster will verify your information and e-mail your ID and default password to you. Please change your default password immediately after signing in. Please specify your company name as follows in the subject area. - Subject: ID and Password Inquiry (GobizKOREA, Inc.)

You can change your password as follows 1. Sign in and go to [My Page → Account] 2. Click [Change Password] 3. Enter the new password 4. Enter the new password from 3 in the [Verify New Password] 5. Click [Save Change] at the bottom